Cornerstone Counselling Services Cookie Policy
Last updated:
This Cookie Policy explains how Cornerstone Counselling Services uses cookies and similar technologies when you visit our website www.cornerstonecounselling.co.uk
We are committed to protecting your privacy and handling your personal data with care, particularly given the sensitive nature of counselling services.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites function properly, improve user experience, and provide information to website owners.
Cookies may be:
- Session cookies – deleted when you close your browser
- Persistent cookies – stored on your device for a set period or until deleted
2. How we use cookies
We use cookies to:
- Ensure the website works correctly and securely
- Improve website performance and usability
- Understand how visitors use our website (in an anonymised way)
- Remember your cookie preferences
We do not use cookies to collect sensitive personal or counselling-related information.
3. Types of cookies we use
a) Strictly necessary cookies
These cookies are essential for the website to function properly and cannot be switched off. They are usually set in response to actions such as:
- Navigating the website
- Submitting forms
- Managing cookie preferences
Without these cookies, the website may not work as intended.
b) Analytics / performance cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously (e.g. pages visited, time spent on the site).
We may use services such as Google Analytics or similar tools. IP addresses are anonymised where possible.
These cookies are only used if you give your consent.
c) Functional cookies
Functional cookies allow the website to remember choices you make (such as preferences or settings) to provide enhanced functionality.
4. Third-party cookies
Some cookies may be set by third-party services embedded on our website, such as:
- Analytics providers
- Embedded maps or videos
We do not control these cookies. Please refer to the third party’s own cookie and privacy policies for further information.
5. Managing your cookie preferences
When you first visit our website, you will be asked to accept or manage your cookie preferences.
You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Useful links for managing cookies:
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Edge: https://support.microsoft.com/en-gb/help/4027947
6. Legal basis for using cookies
Under UK GDPR and EU GDPR, we rely on:
- Legitimate interests for strictly necessary cookies
- Consent for analytics and functional cookies
You may withdraw your consent at any time by updating your cookie settings.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in law or how we use cookies. Any updates will be posted on this page with a revised date.
8. Contact us
If you have any questions about our use of cookies or this policy, please contact:
Cornerstone Counselling Services
Email: amyleewebb@btinternet.com